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Annual Conference 9 September 2019


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Benefit Team Leader

Maidstone Borough Council

Maidstone – Great people, great place, great opportunity

A vacancy has arisen for a Benefit Team Leader in the Mid Kent Revenues and Benefits Partnership (MKS) for a conscientious, enthusiastic and motivated individual to manage a team of officers dealing with new claims for Housing Benefit, Universal credit and changes to customer’s circumstances.

MKS is an innovative shared service model and the Benefits function is delivered on behalf of Maidstone Borough Council and Tunbridge Wells Borough Council.

You will need an in depth knowledge of   Housing Benefit  legislation ( IRRV qualification would be an advantage) as you will be required to train staff to high levels of Benefit Assessment ,  You will also need to  deal  with complex claims and give advice and support to  the team  ensuring a high quality Benefit Service.

The Council considers this to be a customer focused role and the ability to converse at ease with customers adapting communication style to suit differing audiences and provide advice in accurate spoken English is fundamental to the role.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment

This is a full time position on a fixed term contract for 18 months.

If you would like to further information or discuss this position, please contact Hayley Searle on 01622 602424

To apply for the position please log in to your iTrent self-service page, click on Maidstone Web Recruitment, and then click on “Search”.

Closing Date: Sunday 24 March 2019

Interview Date: Tuesday 2 April 2019

Job Reference:

Salary range / grade: Grade 9 £29,002 - £31,461 (pay rate with effect from 1st April 2019)

Hours: 37 hours per week – 18 months fixed term

Closing date: 24/03/2019 23:59


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