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Annual Conference 9 September 2019


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Benefits Assessor

Solihull Council

We are looking for an experienced Benefits Assessor with a passion for delivering high quality customer service and with a detailed knowledge of Benefit legislation to join our Benefits team located in Solihull town centre.
Responsible for processing claims for Council Tax Reduction and Housing Benefit you will experience a great sense of satisfaction as you help people to get the right benefits and support in what can be a difficult stage in their life.
You will need GCSE's Maths and English grades A*-C or 4-9 (or equivalent Level 2 qualifications) or will be able to demonstrate an equivalent level of numeracy and literacy skills. Great communication skills and accuracy and attention to detail are also essential.

Working closely with other teams within Income and Awards, you will be able to develop your knowledge and expertise in a broad range of processes.

We also offer:
•    A friendly working environment with a range of flexible and agile working options including flexi leave up to 24 days per year
•    Generous annual leave entitlements
•    Family and carer friendly policies
•    Opportunities for training and development
•    Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
•    Access to the Local Government Pension Scheme
•    Employee benefits including a staff discount card

If you enjoy a high paced working environment and you have expertise within Benefits together with the experience and skills that we are looking for then we would love to hear from you.

Interview Date: 16/12/2019

If you have any queries regarding this role, please contact Debbie Oakes, Benefits Manager, for an informal discussion on 0121 704 6557

To apply for this vacancy online please go to;

Job Reference: SOL000003244

Salary range / grade: £19,171 - £22,462 per annum. Incremental progression is subject to performance.

Hours: Full Time – 37 hours per week Permanent

Closing date: 08/12/2019 23:59


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