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Spring Briefing April 2019


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Benefits Process Officer

Welwyn Hatfield

We are looking for an experienced Process Officer a permanent basis to work within our housing benefits team. You will deal with all aspects of the housing benefit claim process, including maintaining computer records, dealing with routine correspondence, chasing unpaid debt and providing advice and explanations to customers in correspondence or on the telephone. To provide an efficient and effective customer orientated service to the public in accordance with Legislation and Council Policies. This role is working onsite at Welwyn Hatfield District Council. 

Training will be provided on government legislation and internal systems.


Please see documentation

Job Reference: WEL000069

Salary range / grade: £21,500 - £23,110

Hours: Full time - Permanent

Closing date: 16/01/2019 17:00


Disability Confident Employer

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