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Annual Conference 9 September 2019


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Business Support Officer 1yr FTC

Maidstone Borough Council

Pride in our Borough: A Borough that works for everyone


A vacancy has arisen for a Business Support Officer in Mid Kent Revenues and Benefits Partnership (MKS). MKS is an innovative shared service model and the Business Support function is delivered on behalf of Maidstone Borough Council and Tunbridge Wells Borough Council.


You will be expected to undertake quality assurance checks on benefit decisions, consider appeals, discretionary housing payments and assist with the completion of the councils benefit grant claim.   A detailed knowledge of the benefit regulations and working knowledge of the benefit system are essential.  Experience of using the Academy benefits system would be an advantage. 


The position is full time (37.0 hours per week), offered on a 1-year Fixed Term contract working from our office in Maidstone. The successful candidate must be flexible as you will be required to attend and present at Tribunal Hearings.

This role is customer-facing and the ability to converse at ease with customers and provide advice in accurate spoken English is an essential element of the role.


Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.


This is a full time position on a one year fixed term contract.


For further information or to discuss this opportunity in more detail, please contact Liz Norris 01622 602118.


To apply for the position please login to iTrent self-service and complete the online application form or by phone on 01622 602555.

Interview Date: Wednesday 3 October 19


Email queries to:

The Recruitment Team

Mid Kent Human Resources    

Job Reference:

Salary range / grade: Grade 8 £25,952 - £28,152

Hours: Full-time, one year fixed

Closing date: 22/09/2019 23:59


Disability Confident Employer

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