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Conference 14 September


Many of you have written expressing interest in physically attending our next conference.  We are delighted to have our excellent venue again offering exceptional spacing. Zoom is also being offered as an option.  If you wish to attend via zoom, please complete the attached address template.

We look forward to meeting all of you on 14 September 2021

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Revenue & Benefits Team Leader

Torbay Council

Torbay Council is seeking to recruit an experienced, forward thinking, highly motivated Team Leader whose technical abilities and extensive people management skills will confidently serve them to lead, manage and inspire an established team of Housing Benefit Assessment officers.

The successful candidate must possess an extensive knowledge of current Housing Benefit legislation as well as the proven ability to process and quality check all formats of complex benefit claims, providing constructive feedback, technical advice and personal development of the assessment staff.

You will be actively encouraged and empowered to champion new initiatives, fusing previous knowledge and experience to best serve the challenges of the future, delivering innovation and improvements to transform service delivery.

The successful applicant will be capable of working within a fast paced environment, possess the ability to adapt to ever changing situations, have the ability to prioritise and manage multiple work assignments and special projects simultaneously. 

Candidates must apply a problem solving and decision making approach within all aspects of their role, demonstrating drive, enthusiasm and task ownership.

Efficient and effective time management skills are essential within this role.

This position supports homeworking, embracing the flexibility of remote working and removing geographical limitations to enable us to recruit the most suitable person for this important leadership role.

At Torbay, we strive for opportunity and excellence in all that we do.  As a unitary authority, we are proud of the communities we serve set against a beautiful backdrop of beaches and stunning coastal environment for visitors and residents alike.  We look forward to sharing our drive and enthusiasm with the successful candidate for this position.

For further information about the role and to answer any questions you may have please contact Jon Bell, Operations Manager by emailing

For a full job description and to apply for this position, please visit

Job Reference:

Salary range / grade: Salary scale G £24,982 to £27,741 per annum

Hours: Permanent, Full-time (37 hours per week), Flexi-time scheme

Closing date: 20/07/2021 23:59


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