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Annual Conference 9 September 2019

09/09/2019

We look forward to meeting you on 9 September 2019

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Revenues Assistant

Maidstone Borough Council

Maidstone – Great people, great place, great opportunity

A vacancy has arisen in the Revenues Team of the Mid Kent Revenues and Benefits Partnership for a conscientious, motivated individual to deal with correspondence and enquiries relating to Council Tax for both Maidstone Borough Council and Tunbridge Wells Borough Council. The Revenues Team deals with high volumes of correspondence which needs to be turned around within the corporate timescales. This post predominately deals with billing matters including the issuing of bills, actioning moves, awarding discounts, exemptions and maintaining local taxation records.

You need to be a good communicator and have a sound knowledge of Microsoft Word and Excel. You will need to effectively communicate by telephone, face to face and in writing. Ideally candidates should have experience in local government. Whilst it would be desirable for you to have knowledge of the Academy Information System software package and Anite@Work Document Management system, full training will be given.

The successful applicant will need to work from Maidstone Borough Council’s offices and will be employed on Maidstone Borough Council’s terms and conditions.

The Council considers this to be a customer focused role and the ability to converse at ease with customers adapting communication style to suit differing audiences and provide advice in accurate spoken English is fundamental to the role.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

This is a full time position on a permanent contract.

For an informal discussion please contact James Savage, Council Tax Billing Team Leader on 01622 602221 or Stephen Smith, Revenues Manager 01622 602493

To apply for the position please visit www.maidstone.gov.uk/jobs and complete the online application form or by phone on 01622 602555 .

Closing Date: Sunday 17 March 2019

Interview Date: Wednesday 27 March 2019

Job Reference:

Salary range / grade: Grade 6 £ £20,512 – £21,961 pa

Hours: Full time - Permanent

Closing date: 17/03/2019 23:59

Documentation:

Disability Confident Employer

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