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Annual Conference 9 September 2019


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Revenues & Benefits Systems and Control Officer

Harrow, London Borough of

Harrow Council’s Collection and Housing Benefits division are currently recruiting for a Revenues & Benefits Systems & Control Officer to join their team.  As Systems & Control Officer you would provide technical support to the Revenues and Benefits team including assisting the System and Support Officers to implement new system releases and patches and ensuring all work is coordinated with relevant departments and completed on time. Further responsibilities would include the maintenance of controls on systems access and security including logs and audit trails, ensuring quality control and security and integrity of user access, running reports to produce Government and other statistical returns for service areas and the provision of first level support / service delivery functions to ensure continuous improvements and maximise capacity of systems to improve efficiency within the service areas.

To be successful in this role you will have a minimum of 2 years’ experience working in a Revenues or Benefits Office with an understanding of the legislation and work.  An awareness of the work carried out on the Revenues and Benefits system, including the document management system, as well as an understanding of running batch schedulers and parameter setting.  You must be adept at resolving technical issues and be methodical in your approach. Have excellent numeracy and literacy skills and the ability to pick up IT skills quickly and effectively and the ability to maintain attention to detail.

In addition, you will have good interpersonal skills and be articulate, with the ability to use your own initiative in a pressurised environment with ever changing and conflicting priorities and be flexible in your approach.

For additional information please refer to the Role Profile/ Selection Criteria:


Start date: ASAP

Job Reference: 18932

Salary range / grade: G5

Hours: Full time - Permanent 36 hrs

Closing date: 15/02/2019 17:00


Disability Confident Employer

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