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Conference 1 October 2020


Due to COVID 19 we have had to restrict our numbers considerably for full attendance.  We are delighted to be able to offer you ZOOM attendance.

We look forward to meeting all of you have registered for the event on 1 October 2020

The agenda is now on the site


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Systems Control Officer, 2 posts

Bristol City Council

Two Permanent Posts 37 hours per week Monday to Friday

This is an exciting opportunity for two highly motivated persons to join our Systems and Information Team based within the Revenues service of Bristol City Council.

We have invested in new cloud based technologies which support our staff, residents and service users and you will be involved in the rollout of these technologies across the service.

What will I be doing?

You will provide advice and vital system support to our Revenues and Benefits teams for all core systems, ensuring software is fit for purpose and meets the needs of the business. As an integral part of the team you will provide a helpdesk service including answering queries, providing guidance and resolving faults. You will be responsible for investigating and resolving system issues and liaising with suppliers as well as developing processes and workflows.

You will be involved in various projects including annual billing, software upgrades and corporate change projects There is a requirements for some out of hours working to undertake testing, upgrades and annual billing for which overtime may be payable.

Your responsibilities will also include the day to day supervision of the Control Officers within the team. Supervision of their workload, ensuring objectives and priorities are met, delegating tasks and providing advice and support.

Please note that this role is subject to a Basic DBS check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation.

Join us and you’ll receive a generous rewards package including flexible working and flexi-time, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey, please visit

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For informal enquiries, please contact Michelle Edmonds, telephone number 0117 9036928 or email

At Bristol City Council, we value having a workforce as diverse as the City we serve. We therefore welcome, develop and promote people from all sections of the community

Job Reference:

Salary range / grade: Salary/Scale BG10 £28,672 - £32,234

Hours: Permanent, Full-time

Closing date: 29/11/2020 23:59


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