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Conference 14 September


Many of you have written expressing interest in physically attending our next conference.  We are delighted to have our excellent venue again offering exceptional spacing. Zoom is also being offered as an option.  If you wish to attend via zoom, please complete the attached address template.

We look forward to meeting all of you on 14 September 2021

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Transactional Services Senior Officer (Assessments)

Cheshire West Council

Are you ready to progress in your career we have an opportunity to work within Transactional Services at Cheshire West and Chester Council at a senior officer level supporting the Transactional Services Manager (Revenues and Assessment Services) to deliver, manage and develop of large team of staff responsible for the provision of a high quality Assessment Service, including responsibility for Housing Benefit, CTRS scheme and Client Finance (assessment and support) functions. Ensuring compliance with all relevant acts, regulations, council policies and best practices together with ensuring that all associated service policies and procedures are administered and developed in line with service and corporate objectives.


Organisation:                  Cheshire West and Chester Council

Location:                          Hybrid home working

Job Category                   Administration

Grade:                               CWAC Grade 10

Salary Min:                       £34,728

Salary Max:                      £40,728

Hours Per Week:            37

Weeks Per Year:             52.143

Employment Type:         Permanent

Closing date:                    3 August 2021

Ref No:

A great opportunity for an experienced, forward thinking, highly motivated Senior Officer whose technical abilities and people management skills will assist them to support, inspire and develop an established team of Housing Benefit and Client Finance Assessment officers. The successful candidate must possess extensive technical knowledge of current legislation and be able to quality check all formats of complex benefit claims providing constructive feedback, technical advice and continuing personal development of the Assessment Team.

The successful candidate must be capable and have experience of delivering continuous improvement and efficiencies within a benefits environment and assist in the provision of a high level of technical and policy advice to the Senior Managers and relevant Senior Officers specifically in relation to Housing Benefits and Adult Social Care charging related legislation, policy decisions and plans. You will work closely with both the Council’s Finance and Social Care Teams supporting positive change and quality driven improvements using your technical knowledge and experience to best serve the challenges of the future, delivering innovation and improvement to help transform service delivery.

The candidate must have great attention to detail and be able to work in a timely and accurate manner to ensure both internal and national targets and performance indicators are achieved. The council is moving toward an agile approach to working and the role will be both office based and homeworking.

For more information please find the link to the full job description below and refer to this before submitting your application.

For an informal discussion please contact Elaine Mitchell via email at

This job may be subject to a Disclosure and Barring Service (DBS) dependent on the individual’s role within the department.

Job Reference:

Salary range / grade: Grade: CWAC Grade 10

Hours: permanent

Closing date: 03/08/2021 23:59


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