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Annual Conference 9 September 2019

09/09/2019

We look forward to meeting you on 9 September 2019

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Visiting and Inspections Officer / Revenues and Recovery Officer / Revenues and Recovery Officer (Evening team) / Entitlement Officer

Cherwell District Council

Cherwell District and South Northamptonshire Councils have broken the mould. We want to do things differently, so we have established a joint local authority company to deliver our Revenues and Benefits service.

With the creation of the Councils teckal company, CSN Resources this is a really exciting time to join the Revenues and Benefits team. CSN Resources offer the chance to become part of a successful team with full training and career development, flexible working as well as a generous pension scheme.

Would you like the opportunity to be part of great team and to further develop our future service? If so we are looking to recruit to the following roles:

Visiting and Inspections Officer

Do you have excellent communication skills and the ability to deal with customers, both via the telephone and in person? Do you have the ability to work as part of a team and also on your own initiative? Are you proud of your ability to negotiate and influence as well as understand and apply complex legislation?

Based in our Revenues and Recovery team we are recruiting to the post of Visiting and Inspections Officer. The role requires excellent partnership working with internal services and external customers and organisations to maximise income to the Councils via the collection of Council Tax and Business Rates.

A full drivers licence and vehicle is essential within this post as you will be expected to travel across both districts to visit commercial and domestic properties.

Candidates will be expected to demonstrate that they meet the essential criteria in the Job Description but full training will be given.

Revenues and Recovery Officer

Are you calm and confident under pressure? Do you thrive on achieving high quality performance?

Working as part of a busy Revenues and Recovery team we are recruiting officers to ensure the effective billing and collection of Council Tax, Non-Domestic Rates and overpayments of Housing Benefits for both Councils whilst delivering excellent customer service.

You will have good organisational skills and the ability to prioritise work to meet deadlines. The role also requires you to have excellent communication and negotiation skills, to use your own initiative and have the confidence to make decisions

Candidates will be expected to demonstrate that they meet the essential criteria in the Job Description but full training will be given.

Revenues and Recovery Officer (Evening team)

CSN Resources have a team of officers working in the evening (Monday to Thursday) dedicated to maximising recovery of Council Tax and Business Rates to improve collection rates.

Does evening working appeal to you?  If you have excellent communication skills, the ability to deal with customers via the telephone as well as the ability to negotiate and influence we would like to hear from you.

Candidates will be expected to demonstrate that they meet the essential criteria in the Job Description but full training will be given.

Entitlement Officer

Do you have excellent communication skills with a range of customers and stakeholders? Do you thrive on providing a high quality customer focused service?

Working in a performance driven busy team environment we are recruiting officers to process accurate assessments of housing benefit and council tax reduction applications for both Councils.

You will have good organisational skills and the ability to prioritise work to meet deadlines. The role also requires you to use your own initiative and have the confidence to make decisions.

Candidates will be expected to demonstrate that they meet the essential criteria in the Job Description but full training will be given.

If this sounds like you, we would love to hear from you.

If you would like to find out more about the company and/or the posts please contact:

Jacey Scott (Team Leader Revenues and Recovery) on 01327 322162 for enquiries relating to Revenues and Recovery Officer or Visiting and Inspections Officer posts

Mandy Emery (Team Leader Entitlements) on 01327 322181 for enquiries relating to the roles in Entitlements team.

 

There will also be an open evening to offer the opportunity to find out more about the roles and to speak with members of the team. 

This is planned for 12th February 2019 from 16:30 to 19:00 in the Council Chambers at South Northants Council, The Forum, Towcester NN12 6AD

Job Reference:

Salary range / grade: various / negotiable

Hours: Full time - Permanent

Closing date: 12/02/2019 16:30

Documentation:

Disability Confident Employer

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