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Conference 13 September 2022


We are delighted to announce the date for our annual conference in London.

We have our excellent venue again offering exceptional spacing. Zoom is also being offered as an option. 

We look forward to meeting all of you on 13 September 2022



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An introduction to Housing Benefit and Council Tax Support - 2 day course

This course is being run in house.

Housing Benefit & Council Tax Support   A 2-day Introductory Cours

Day One   

Aims and Objectives & Course Outline

Introduction to local benefits administration

**        Other welfare benefits

**        HB/CTRS Regulations, DWP guidance and local policy


Who can claim HB/CTRS?

**        Liability to pay rent & Council Tax Support

**        Occupying the Home


How to claim HB/CTRS

**        Making a Claim

**        Supporting evidence and fraud awareness


How to calculate HB/CTRS

**        Income

**        Capital

**        Family & Household

**        Applicable Amount

**        Non-Dependants

**        Manual calculation

**        Second Adult Rebate

**        Discretionary Housing Payment


Day Two        

Private Rents

**        Eligible rents

**        Referrals to the RO

**        Rent Restrictions


Life of an HB/CTRS claim

**        When does HB/CTRS start?

**        Backdating

**        Changes of circumstances

**        When does HB/CTRS stop?

**        Extended Payments


Payment of HB/CTRS

**        How benefit is paid 

**        Who benefit is paid to

**        How often is payment made


Overpayments / Excess Benefits

**        What is an overpayment/excess benefit?