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Conference 1 October 2020

01/10/2020

Due to COVID 19 we have had to restrict our numbers considerably for full attendance.  We are delighted to be able to offer you ZOOM attendance.

We look forward to meeting all of you have registered for the event on 1 October 2020

The agenda is now on the site

  

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ZOOM Subsidy Workshops 2020/21

Date Location  
7th Dec 2020 Zoom Book Now
12th Jan 2021 Zoom Book Now
23rd Feb 2021 Zoom Book Now

HBINFO training is designed to help delegates understand key legal aspects of the Housing Benefit system. We will always include plenty of exercises and real live case examples within the day. Learning should always be fun!

ZOOM Subsidy Workshops 2020/21

This year, more than ever, it will be vital to ensure subsidy is accurately claimed to maximise income.

As we always do, the course will be updated and refreshed for the current year. In particular this year we will focus on:

Overpayments – ensuring there is a clear understanding of the key dates and other factors affecting their classification.

Assessment errors – building strategies to minimise problems and skills for clear decision making.

Identifying the correct rent scheme – clarifying what rules apply to what claims/awards.

Satisfactory evidence – LA’s have significant discretion in standards of evidence (on a case by case basis) but how should challenges from auditors be avoided and/or rebutted.

Earnings – always a problem area! The ‘rights and wrongs’ of assessing earned income.

More than ever, this year’s ZOOM workshops will be designed for more than just subsidy officers – as the audits show, getting subsidy right is an all-year round job for all active members of a benefit team. It is ever more essential for team leaders, “QA” officers and other senior staff to have a clear understanding of subsidy.

Fee: £300 for HBINFO members, £400 for non - HBINFO members.

This covers all training materials.

About the presenter:

Andy Thurman has assisted a growing number of authorities with correcting and maximising subsidy, from reconciliation and submission to audit challenges, as well as implementing procedures to improve the quality of assessment. He is an enthusiastic and experienced trainer